Lai izmantotu SIA Interlux, reģistrācijas numurs 40003793189, juridiskā adrese Noliktavu iela 9, Dreiliņi, Stopiņu pag., Ropažu nov., LV-2130, (turpmāk tekstā – Interlux) internet veikalus vietnēs www.interlux.lv, www.schuelke.lv  un/vai veiktu tajos pirkumus, lūdzu akceptējiet Interlux interneta veikala lietošanas noteikumus (turpmāk – Noteikumi):

General terms

  1. Interlux pārdod preces, kas izvietotas Interlux  interneta  veikalos vietnēs www.interlux.lv, www.schuelke.lv  (turpmāk – E-veikals) un Pircējs pērk un pieņem preci atbilstoši E-veikalā veiktajā pasūtījumā norādītajam preču klāstam (turpmāk – pasūtījums). Īpašuma tiesības uz preci pāriet pircējam dienā, kad ir izpildīti abi tālākminētie nosacījumi - prece ir saņemta un par to ir veikta apmaksa pilnā apmērā.

If the contract for the purchase of goods (order) is concluded in the E-shop, a distance contract is concluded between Interlux and the buyer. The rights and obligations arising from a distance contract apply to the buyer who is recognized as a consumer in accordance with regulatory enactments (a natural person who purchases a product for a purpose not related to its economic or professional activity).

  1. By registering in the E-store and agreeing to these Terms, the buyer confirms that he is an adult with legal capacity or has the consent of his parents or guardians (if the buyer is a minor between the ages of fourteen and eighteen). If the buyer is a legal entity, a duly authorized person shall act on its behalf. The buyer confirms that he will use the E-shop in compliance with the requirements of regulatory enactments. In the event of any violation of the Terms or regulations, Interlux has the right to immediately withdraw from the product purchase agreement and / or prohibit the buyer from using the E-shop.

Price and payment procedure

  1. In the e-shop, all product prices are indicated together with value added tax in the amount specified in regulatory enactments. By confirming the order in accordance with the order form, the buyer agrees to pay the price of the product as it is indicated at the time of placing the order.     

  2. If the product is offered at a reduced price (promotional price) or with a discount code, then the said offer is valid for the period indicated for the product.    

  3. In addition to the price of the product, the buyer pays for the delivery of the product, if a fee is applied to the specific type of delivery. By confirming the order, the buyer agrees to the amount and payment of the delivery costs indicated therein. The buyer is obliged to cover the delivery costs in full even if the order has not been delivered (handed over) to the buyer due to his fault (including not being at the agreed place / time), as well as repeated delivery costs, if the parties have agreed.

  4.  You can pay for the order and delivery costs in the following ways:

    1. veicot priekšapmaksu ar bankas pārskaitījumu uz rēķinā norādīto norēķinu kontu (tikai juridiskām personām);

    2. by logging in to the Internet bank.

  5. The terms of payment for the order depend on whether the buyer is a natural or legal person, as well as on the chosen method of delivery. Interlux reserves the right to unilaterally amend these terms.

  6. Pasūtījuma apmaksu apliecina maksājumu apliecinošs dokuments (maksājuma uzdevums, kases čeks, stingrās uzskaites kvīts). Ja pircējs veic apmaksu ar bankas pārskaitījumu, tad par samaksas dienu tiek uzskatīta diena, kad maksājums saņemts Interlux norēķinu kontā.

Product ordering and delivery

  1. In order to place an order, the buyer who has agreed to these Terms and Conditions fills in the order form on the E-shop website and accepts it by pressing the button with the appropriate indication. Order confirmation includes the buyer's obligation to pay. Upon receipt of the buyer's order, Interlux will send a confirmation that the order has taken effect and fulfilled. The order is valid until it is fulfilled or until one of the parties withdraws from it in the cases provided for in these Terms.

  2. Delivery of the order is made in the manner chosen by the buyer, after payment of the order and delivery costs (if any). Interlux informs the buyer about the readiness of the order for delivery within 5 working days after receiving the payment by sending a message to the e-mail address or telephone number specified in the order, or by calling if necessary.

  3. The order can be fulfilled in the following ways:

    1. Interlux warehouse at Noliktavu Street 9, Dreiliņi within 1-5 working days after the Seller's invitation to accept the Product;  

    2. By an courier authorized by Interlux at a mutually agreed time to the address specified by the buyer in the Republic of Latvia, within 2-5 working days from the notification of Interlux on the readiness of the order for delivery.

  4. The buyer is obliged to be available at the telephone number and / or e-mail specified in the order to agree with the order supplier (courier) on the delivery details (deadline, place) and other issues for order fulfillment.

  5. The order is considered fulfilled if the goods are delivered to the buyer at a time and place agreed with him, verifying the identity of the person in accordance with the identity document (passport, ID card) and a mutually signed transport consignment note for the delivery of the goods.

  6. If the goods are delivered using the delivery point services, the order is considered fulfilled on the day when the buyer has received the goods at the delivery point after receiving the delivery notification by signing the MDU (Mobile Device Unit) scanner.

  7. If the buyer has ordered several goods in one order, which are delivered separately or if the buyer is delivered a goods consisting of several lots or parts, the order is considered fulfilled on the day when the buyer has received the last goods according to the chosen delivery method.

  8. Ja pircējs vienā pasūtījumā ir pasūtījis vairākas preces, kuras piegādā atsevišķi vai, ja pircējam tiek piegādāta prece, kas sastāv no vairākām partijām vai daļām,  pasūtījums tiek uzskatīts par izpildītu dienā, kad pircējs atbilstoši izvēlētajam piegādes veidam ir saņēmis pēdējo preci.

  9. Unless otherwise agreed by the parties, Interlux has the right to unilaterally withdraw from the order in the following cases:         

    1. the Buyer has not received the goods within the term provided for in these Terms or the delivery has not been performed due to the fault of the Buyer or circumstances depending on the Buyer;

    2. The time and place of delivery of the goods have not been agreed with the buyer within the term provided for in the Regulations;

    3. the buyer does not arrive at the agreed time and / or place of delivery;

    4. it is not possible to identify the buyer.

  10. The product is delivered in the manufacturer's packaging. If the Product is received in an Interlux store, it is checked in the presence of both parties whether the product or its packaging is defective.

Product use and quality

  1. Before starting to use the product, the buyer is obliged to carefully read the instructions for use of the product and use the product only in accordance with the manufacturer's instructions, in accordance with the product's characteristics and intended use. If the Order is received in an Interlux store, the product is prepared for operation and inspected at the request of the buyer. Interlux together with the product hands over to the buyer all the technical and quality documentation of the product at Interlux's disposal.

  2. Interlux guarantees that the product sold complies with the manufacturer's warranties and standards. The visual representation of the product in the E-store is for information only and may differ in nature.

  3. The product warranty period is determined by the manufacturer. The warranty period does not affect the rights specified in regulatory enactments.

  4. The buyer has the right to file a claim for a defect in the purchased product by contacting Interlux. Upon receipt of the application, the product is diagnosed locally or, if this is not possible, the product is sent to the manufacturer for diagnostics. Interlux will decide on the claim after receiving the opinion of a qualified service engineer.

  5. Interlux reviews claims for compliance of the product with the terms of the contract in accordance with the Consumer Protection Law. If the buyer is not recognized as a consumer, the customer's application for non-conformity of the product shall be reviewed in accordance with the concluded contract and a response shall be provided to the buyer within 30 (thirty) days.

  6. Interlux's obligations do not apply to defects resulting from the improper use, transport and / or storage of the product, nor to the normal wear and tear of the product during its operation.

  7. Precei garantijas laikā un pēc tā atbilstoši preču izgatavotāju sniegtajiem garantijas un šiem Noteikumiem tiek nodrošināta apkalpošana pārdevēja servisa centrā, kas atrodas Interlux birojā.

Obligations of the parties and other provisions

  1. The buyer can submit an objection to the purchase of the product in electronic form by sending it to the e-mail address info  e-pastu.  Interlux e-pasta vēstules veidā ne vēlāk kā 30 (dienu) laikā sniedz atbildi uz pircēja iebildumu. Strīdi par saistību izpildi tiek risināti sarunu ceļā.

  2. The buyer, who in accordance with regulatory enactments is considered to be a consumer (natural person), in accordance with regulatory enactments within 14 days from the delivery of the goods, has the right to exercise the right of withdrawal. The moment of delivery of the product corresponds to the moment of order fulfillment specified in the Terms, and it depends on the chosen method of receiving the product. The right of withdrawal does not apply to purchases not made at a distance.

  3. Atteikuma tiesību izmantošanas gadījumā pircējam ir pienākums atgriezt E-veikalā iegādāto preci Interlux, sedzot izmaksas, kas saistītas ar preces atgriešanu.  Kārtība, kādā izmantojas atteikuma tiesības un atteikuma tiesību veidlapa, atrodama  šeit  .

  4. Pursuant to the Cabinet of Ministers Regulation No. 255 “Regulations on Distance Contracts” 22.5. For reasons of hygiene and health, the 14-day right of withdrawal shall not apply to hygiene goods if the packaging of the goods has been opened.

  5. Ja iegādājoties preci kopā ar to ir saņemta dāvana, atgriežot preci, Pircējam ir pienākums 10 dienu laikā atgriezt arī saņemto dāvanu. Pretējā gadījumā Interlux var vērsties tiesā ar prasības pieteikumu par zaudējumu piedziņu.

  6. Ja Interlux konstatē, ka iegādājoties Preces, Pircējs  viena  mēneša periodā ir izmantojis normatīvajos aktos noteiktās 14 dienu atteikuma tiesības divas un vairāk reizes, Interlux patur tiesības atteikt Pircējam noformēt jaunu pasūtījumu izmantojot distances saziņas līdzekļus.

  7. The discount code assigned to the Buyer is intended for a one-time purchase in the Interlux e-store, and in case the purchased product is returned to the Seller for any reason, no new discount code is assigned.

  8. The Buyer is informed that using the services of the E-store, the processing of the Buyer's personal data is performed. The processing of the Buyer's personal data is performed for the purposes of concluding and executing the order (contract): for checking the Buyer's solvency, for ensuring the delivery of the Goods, for processing payments.

  9. Tāpat Pircēja dati tiek apstrādāti Interlux leģitīmo interešu nodrošināšanai, tostarp, pircēju datubāzes veidošanai, statistikas veidošanai, Pircēju informēšanai par E-veikala jaunumiem, preču un pakalpojumu uzlabošanai, klienta aprūpes saziņas nodrošināšanai, kredītriska pārvaldībai utt.

  10. Informācija par Pircēja kredītspēju no ārpustiesas parādu atgūšanas pakalpojumu datubāzēm tiek iegūta tikai ar Pircēja piekrišanu.

  11. Pircējs ir informēts, ka Interlux ir tiesības nodot trešajām personām no pirkuma izrietošā parāda, piedziņas tiesības un Pircēja datus, kas nepieciešami piedziņas veikšanai.

  12. The controller of the data processing performed by the online store is SIA Interlux, Reg.No. 40003052786, legal address: Noliktavu Street 9, Dreilini, Stopinu Parish, Ropazu District, LV-2130. Information about the processing of personal data performed by Interlux can be obtained by contacting the legal address of Interlux, writing to
    gdpr  e-pastu  kā arī Interlux Privātuma politikā, kas ir atrodama E-veikala mājas lapā.

  13. Interlux uses the e-mail address and / or telephone number provided by the customer when registering in the E-shop to communicate with the customer. All notices delivered to the buyer to the e ‑-mail address and telephone number specified in the order shall be deemed received.

  14. By visiting the E-store, registering and / or placing orders in it, the buyer agrees to these Terms. Any new services and functionality of the Online Store are subject to these Terms. Interlux reserves the right to amend these Terms at any time by posting on this website, and the purchaser is obliged to review the Terms before using, registering and / or placing an order in the Online Store. Using the online store, registering and / or placing an order after the publication of any changes to the Terms serves as the buyer's consent to these changes.

  15. Contact information for the Interlux Online Store: tel. No. 67795240, e-mail address
    info  e-pastu.

The purpose of this Privacy Policy is to provide the individual - the customer of the Interlux services - with information on the purpose, scope, protection, processing time and rights of the data subject during the collection of personal data and processing of the customer's personal data.

Data controller and its contact details

  1. The controller of personal data processing is SIA Interlux (hereinafter - Interlux), unified registration No. 40003793189, legal address Noliktavu Street 9, Dreilini, Stopinu Parish, Ropazu District, LV-2130.

  2. Contact information for Interlux on issues related to the processing of personal data is: gdpr@interlux.lv  Using this contact information or contacting Interlux's registered office, you may be asked about the processing of personal data. An application for the exercise of one 's rights may be made in accordance with Article
    23. point.

Application of the document

  1. Personal data is any information about an identified or identifiable natural person.

  2. The Privacy Policy applies to ensuring the protection of privacy and personal data with respect to:

    1. natural persons - customers, subscribers and other users of Interlux services (including potential, former and current), as well as third parties who receive or transfer any information to Interlux in connection with the provision of services to a natural person (subscriber, customer, user) , contacts, payers, etc.);

    2. Visitors to the Interlux office, warehouse and other premises, including those subject to video surveillance;

    3. Visitors to the websites and mobile applications maintained by Interlux, and callers to the phones of the Interlux Contact Center (hereinafter - the Clients).

  3. Interlux cares about the privacy of customers and the protection of personal data, respects the right of customers to the lawfulness of the processing of personal data in accordance with applicable law - Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data free movement (Regulation) and other applicable privacy and data processing legislation.

  4. The Privacy Policy applies to the processing of data, regardless of the form and / or environment in which the Customer provides personal data (Interlux website, mobile applications, self-service portal, paper format or telephone) and in which company systems or paper form it is processed.

  5. Additional, specific rules may apply to specific types of data processing (eg cookie processing, etc.), environment and purposes, of which the Customer is informed at the time he provides the relevant data to Interlux.

Purposes of personal data processing

  1. Interlux processes personal data for the following purposes:

    1. For the provision of services and the sale of goods:

- customer identification; 
- for the preparation, conclusion and proof of the conclusion of contracts;
- the supply of goods and the installation and provision of services (fulfillment of contractual obligations);
- provision / maintenance of services; 
- guarantees for the fulfillment of obligations; 
- promotion, advertising and distribution of the service;
- customer service;
- examination and processing of applications and objections; 
- customer retention, loyalty building, satisfaction measurements;
- settlement administration;
- maintaining and improving websites and mobile applications.

    1. For business planning and analytics:

- statistics and business analysis;

- planning and accounting;

- for measuring efficiency;

- data quality assurance;

- market and public opinion research;

- preparation of reports;

- conducting customer surveys;

- within risk management activities.

    1. To ensure the security of information, information systems and enterprise.

    2. For the provision of information to public administration institutions and subjects of operational activities in the cases and to the extent specified in external regulatory enactments.

    3. For other specific purposes, of which the Customer is informed at the time he provides the relevant data to Interlux.

Legal basis for the processing of personal data

  1. Interlux processes the Customer's personal data on the basis of the following legal bases:

    1. for concluding and performing the agreement - to enter into the agreement upon the Customer's application and ensure its performance;

    2. for the fulfillment of regulatory enactments - in order to fulfill the obligation specified in the external regulatory enactments binding on Interlux;

    3. the consent of the Customer - the data subject ;

    4. legitimate interests - to realize the legitimate interests of Interlux arising from the obligations existing between Interlux and the Customer or the concluded agreement or law;

    5. the vital interests of the data subject or another natural person - to ensure the physical and property security of the persons, Customers and visitors of Interlux.

  2. The legitimate interests of Interlux are:

    1. to carry out commercial activities;

    2. to provide electronic communications services;

    3. to verify the Customer's identity before concluding the contract;

    4. to ensure the fulfillment of contractual obligations;

    5. to keep the Customer's applications and submissions regarding the purchase of goods and provision of services, other applications and submissions, notes on them, including those made in writing or orally, by calling the call centers, on the websites and on the self-service portal;

    6. to analyze the operation of Interlux websites, websites and mobile applications, to develop and implement their improvements;

    7. administer the Client's account on Interlux websites, websites and mobile applications;

    8. to take actions for customer retention;

    9. to segment the customer database for more efficient provision of services;

    10. to design and develop goods and services;

    11. advertise your goods and services;

    12. to send other reports on the progress of the performance of the contract and events relevant to the performance of the contract, as well as to conduct customer surveys on the goods and services and the experience of their use (NPS);

    13. to ensure the maintenance and development of electronic communications networks;

    14. to prevent fraud;

    15. provide corporate governance, financial and business accounting and analytics;

    16. to ensure efficient company management processes;

    17. the efficiency of the provision of services and the sale and delivery of goods;

    18. to ensure and improve the quality of services;

    19. administer payments;

    20. administer outstanding payments;

    21. to apply to state administration and operational activities institutions and courts to protect their legal interests;

    22. to inform the public about its activities.

Processing of personal data

  1. Interlux processes Customer's data using the capabilities of modern technology, taking into account existing privacy risks and the organizational, financial and technical resources reasonably available to Interlux.

  2. Interlux may make automated decisions regarding the Customer. The customer is informed about such Interlux activities separately in accordance with regulatory enactments. The Client may object to the adoption of automated decisions in accordance with the law, however, being aware that in certain cases this may restrict the Client's right to use certain opportunities potentially available to him (for example, to receive commercial offers).

  3. Automated decision-making that has legal consequences for the Customer (for example, approval or rejection of the Customer's application) may be performed only during the conclusion or performance of the agreement between Interlux and the Customer, based on the Customer's explicit consent or in cases specified by external legislation.

  4. In order to ensure the quality and operative fulfillment of the obligations entered into with the Customer, Interlux may authorize the companies of the Interlux Group, its cooperation partners to perform certain activities of supply of goods or provision of services, such as installation of services, invoicing and the like. If the Interlux Group companies or partners process the Customer's personal data held by Interlux in the performance of these tasks, the respective Interlux Group companies or partners are considered to be Interlux data processing operators (processors) and Interlux has the right to transfer Interlux Group companies and partners to perform these activities. the necessary personal data of the Customer to the extent necessary for the performance of these activities.

  5. Interlux partners will ensure compliance with the requirements for the processing and protection of personal data in accordance with the requirements and legal acts of Interlux, and will not use personal data for purposes other than fulfilling the obligations of the agreement concluded with the Customer on behalf of Interlux.

Protection of personal data

  1. Interlux protects Customer's data using the capabilities of modern technology, taking into account existing privacy risks and the organizational, financial and technical resources reasonably available to Interlux, including the following security measures:

    1. data encryption when transmitting data (SSL encryption);

    2. firewalls;

    3. intrusion protection and detection programs;

    4. other protection measures in accordance with the current technical development possibilities.

Categories of recipients of personal data

  1. Interlux does not disclose to third parties the Customer's personal data or any information obtained during the provision of services and the validity of the Agreement, including information on received electronic communications, content or other services, except:

    1. jif the relevant third party must transfer the data within the framework of the concluded contract in order to perform any function necessary for the performance of the contract or delegated by law (for example, to the bank within the framework of settlement or to provide a service);

    2. in accordance with the Client's explicit and unambiguous consent;

    3. to the persons provided for in external regulatory enactments upon their justified request, in accordance with the procedures and to the extent specified in external regulatory enactments;

    4. in cases specified in external regulatory enactments, for the protection of the legitimate interests of Interlux, for example, by applying to a court or other state institutions against a person who has infringed these legitimate interests of Interlux.

Access to personal data by third country entities

  1. In some cases, subject to regulatory requirements, Interlux's personal data is accessed by developers or service providers located in third countries (ie countries outside the European Union and the European Economic Area) (within the meaning of the Regulation - transfers to third countries) as data controllers (operators).

  2. In such cases, Interlux shall ensure that the procedures required by law to ensure a level of processing and protection of personal data equivalent to that laid down in the Regulation.

Duration of storage of personal data

  1. Interlux stores and processes the Customer's personal data as long as at least one of the following criteria is met:

    1. only as long as the agreement concluded with the Customer is valid (including records of conversations in which an oral agreement / service application is concluded);

    2. the data are necessary for the purpose for which they were received;

    3. as long as Interlux or the Customer may realize its legitimate interests in accordance with the procedures specified in external regulatory enactments (for example, submit objections or bring or bring an action in court);

    4. as long as one of the parties has a legal obligation to keep the data (for example, according to the Accounting Law, the company must keep the invoices issued for 5 years, etc.);

    5. as long as the Customer's consent to the relevant processing of personal data is valid, if there is no other legal basis for data processing.

After the circumstances referred to in this paragraph expire, the Customer's personal data is deleted once a year. Audit records shall be kept for at least one year from the date of their performance in accordance with the provisions of regulatory enactments.

Access to personal data and other rights of the Customer

  1. The customer has the right to receive the information specified in regulatory enactments in connection with the processing of his data.

  2. The Customer also has the right, in accordance with regulatory enactments, to request Interlux access to its personal data, as well as to request Interlux to supplement, correct or delete or restrict the processing in relation to the Customer, or to object to the processing (including processing of personal data legitimate interests of Interlux) as well as the right to data portability. This right shall be exercised in so far as the processing of the data does not result from Interlux's obligations under the laws in force in the public interest.

  3. The client may submit a request for the exercise of his rights:

    1. in writing in person at the Interlux office, presenting an identity document;

    2. in the form of an electronic mail, signed with a secure electronic signature.

  4. Upon receipt of the Customer's request for the exercise of its rights, Interlux verifies the Customer's identity, evaluates the request and executes it in accordance with regulatory enactments.

  5. Interlux will send the response to the Customer by post to the contact address indicated by him in a registered letter or to an e-mail in the form of an electronically signed document.

  6. Interlux ensures the fulfillment of data processing and protection requirements in accordance with regulatory enactments and in case of the Customer's objections, takes useful steps to resolve the objection. However, if this fails, the Customer has the right to apply to the supervisory authority - the Data State Inspectorate.

Customer's consent to data processing and the right to withdraw it

  1. The customer can give consent to the processing of personal data, the legal basis of which is consent (for example, analysis of data on the use of services, individually prepared advertising, etc.) by logging in to self-service portals https://interlux.lv/my/account or https://schuelke.lv / my / account.

  2. The customer has the right to revoke the consent for data processing at any time in the same way as it is, ie by logging in to the self-service portals https://interlux.lv/my/account or https://schuelke.lv/my/account.

  3. Withdrawal of consent does not affect data processing performed at the time when the Customer's consent was valid.

  4. Withdrawal of consent may not suspend the processing of data on other legal grounds.

Communication with the Customer

  1. Interlux communicates with the Customer using the contact information provided by the Customer (telephone number, e-mail address, postal address, self-service portals https://interlux.lv/my/account, https://schuelke.lv/my/account and other self-service accounts, as well as through app notifications (notifications).

  2. Interlux communicates on the basis of a contractual agreement (eg coordination of service delivery or repair times, billing information, scheduled work, communication interruptions, service changes, etc.).

Commercial communications

  1. Interlux communicates regarding commercial communications about Interlux and / or third party services and other communications not directly related to the provision of the contracted services (such as customer surveys) in accordance with external regulations or with the Customer's consent.

  2. Interlux may also communicate, including commercial communications, using automated calling machines.

  3. The customer's consent to receive commercial communications is valid until revoked (also after the termination of the service agreement). The customer may at any time opt out of receiving further commercial communications in any of the following ways:

    1. by sending an e-mail to  info@interlux.lv  ;

    2. by calling the Interlux information phone 67795240;

    3. in person at the Interlux office;

    4. using the automated option provided in the commercial communication to opt out of receiving further notifications by clicking on the opt-out indication at the end of the relevant commercial communication (e-mail).

  4. Interlux will stop sending commercial communications as soon as the Customer's request is processed. The processing of the request depends on the technological possibilities, which can take up to seven days.

  5. By expressing his opinion in surveys and leaving his contact information (e-mail, telephone), the Customer agrees that Interlux may contact him in connection with the assessment provided by the Customer, using the contact information provided by the Customer.

Website visits and cookie handling

  1. Interlux websites may use cookies. Cookie handling rules are available here. šeit. 

  2. Interlux websites may contain links to third party websites that have their own terms of use and personal data protection for which Interlux is not responsible.

Different rules

  1. Interlux has the right to make additions to the Privacy Policy by making the current version available on the Interlux website.

  2. This Privacy Policy is effective March 1, 2022.

The regulations for the use of cookies on the Interlux websites (hereinafter - the document) describe the use of cookies by Interlux (SIA Interlux, unified registration number: No. 40003793189, legal address Noliktavu iela 9, Dreiliņi, Stopiņu pag., Ropažu nov., LV-2130, customer service phone 67795240, e-mail address: info@interlux.lv) and the purpose of the use of cookies on the website, including: www.interlux.lv, www.schuelke.lv and other Interlux websites (hereinafter - Interlux websites or websites), as well as the right of users to change and choose the use of cookies according to their needs.

What are cookies?

Cookies are small text files that a web browser (such as Internet Explorer, Mozilla Firefox, Safari, etc.) stores on a user's terminal (computer, mobile phone, tablet) when a user visits a website to identify a browser or store information or settings. As a result of cookies, the website acquires the ability to store the user's individual settings, recognize him or her and react accordingly, in order to improve the experience of using the website. The user can disable or restrict the use of cookies, but without cookies it will not be possible to take full advantage of the website's features. Depending on the functions to be performed and the purpose of use, Interlux uses mandatory, functional, analytical and targeting (advertising) cookies.

Required cookies

These cookies are necessary for the user to freely visit and browse the website and use the features it offers, including obtaining information about the services and purchasing them. These cookies identify the user's device, but do not reveal the user's identity, nor do they collect or collect information. Without these cookies, the website will not be able to function properly, for example, to provide the user with the necessary information, to provide the requested services in the e-shop, to connect to the profile or to apply for the service. These cookies are stored on the user's device until the web browser is closed.

Functional cookies

With functional cookies, the website remembers the settings selected by the user and the choices made, so that the user can use the website more conveniently. These cookies are stored on the user's device at all times.

Analytical cookies

Analytical cookies collect information about how a user uses the website, identify the most frequently visited sections, including the content that the user selects while browsing the website. The information is used for analytical purposes to determine what interests the users of the site and could improve the functionality of the site by making it more user-friendly. Analytical cookies only identify the user's device, but do not reveal the user's identity. In some cases, some of the analytical cookies are managed by data processors (operators), such as Google Adwords, on behalf of the site owner, in accordance with its instructions and only for the specified purposes.

Target (advertising) cookies

Targeted (advertising) cookies are used to collect information about the websites visited by the user and to offer the services of Interlux or business partners of interest to a specific user or to address offers corresponding to the interest expressed by the specific user. Typically, these cookies are placed by third parties, such as Google Adwords, for the specified purposes with the permission of the website owner. Target cookies are stored permanently on the user's terminal.

What purpose (-s) do Interlux use cookies for?

Interlux uses cookies to improve the website experience:

• ensure the functionality of the website;

• adapt the functionality of the website to the user's usage habits - including language, search queries, previously viewed content;

• obtain statistics on the flow of visitors to the site - the number of visitors, time spent on the site, etc .;

• user authentication;

• in the case of a user of Interlux services, to display services tailored to the user's needs and to offer other content and offers created or distributed by Interlux by visiting the Interlux websites.

How long cookies are stored

Unless otherwise stated, cookies are stored until the action for which they were collected is performed, and then they are deleted. Cookie information is not processed outside the European Union and the EEA.

Confirm and disable cookies

When you visit Interlux websites and homepages, the user is presented with a window informing them that the website is using cookies. If the user (s) accepts the acceptance of cookies by clicking "I agree", the legal basis for the use of cookies is the user's consent and they confirm that they have read the information about cookies, the purposes of their use, cases when the information is passed on to a third party. If the user enters into an agreement using the website, the processing of cookies is necessary for the performance of the agreement concluded with the user or for Interlux to fulfill its legal obligation or pursue a legitimate interest.

You can restrict and delete cookies in the security settings of any web browser. However, it should be noted that the use of mandatory and functional cookies cannot be dispensed with, as without them it is not possible to ensure the full use of the website and the website.



Cookie

Type

The aim

Duration of action

Tips

Source

frontend_lang

Functional

Saves the setting of the selected language

Session

HTML

Interlux sites or websites

tz

Functional

Saves user time zone settings

Session

HTML

Interlux sites or websites

cids

Functional

Retains the user's consent to the use of cookies

1 year

HTML

Interlux sites or websites

im_livechat_history

Functional

Preserves the online chat history

24 hours

HTML

Interlux sites or websites

session_id

Mandatory

A freely generated set of established connections for technical detection

90 days

HTML

Interlux sites or websites

visitor-uuid

Functional

Freely generated string to revisit

1 year

HTML

Interlux sites or websites

td_id

Required

To ensure file upload

1 year

HTML

Interlux sites or websites

fileToken

Required

Without data, API functionality

Session

HTML

Interlux sites or websites

G_Enabled_IDPS

Required

Used by google for authentication

9999 years

HTML

Google OAuth2

_gat_UA -XXXXXXX-X

Statistics

Used to reduce the level of demand.

1 minute

HTML

Google analytics

_ga

Statistics

Used to reduce the level of demand.

2 years

HTML

Google analytics

_gid

Statistics

Used to distinguish users.

24 hours

HTML

Google analytics

_superPropertyGA

Statistics

Google, used for statistics.

1 year

HTML

Google analytics

_superPropertyGA_gid

Statistics

Google, used for statistics.

1 day

HTML

Google analytics